Privacy Statement
ProtoART, located at Weverstraat 32, 7545 TL Enschede, is responsible for the processing of personal data as outlined in this privacy statement.
Contact Information:
Website: https://clima.protoart.net/
Address: Weverstraat 32, 7545 TL Enschede
Phone: +31 622 290 703
Personal Data We Process
ProtoART processes your personal data because you use our services and/or because you provide them to us yourself. Below is an overview of the personal data we process:
- First and last name
- Gender
- Date of birth
- Place of birth
- Address
- Telephone number
- Email address
- IP address
- Other personal data you actively provide, for example, by creating a profile on this website, in correspondence, or by phone
- Data about your activities on our website
- Internet browser and device type
- Bank account number
Special and/or Sensitive Personal Data We Process
Our website and services do not aim to collect data about website visitors under the age of 16 unless they have permission from parents or guardians. However, we cannot verify a visitor’s age. We encourage parents to be involved in their children’s online activities to prevent data collection without parental consent. If you believe we have collected personal data about a minor without such consent, please contact us at info@protoart.net, and we will delete this information.
Purpose and Basis of Personal Data Processing
ProtoART processes your personal data for the following purposes:
- Processing your payment
- Sending newsletters and/or promotional materials
- Contacting you by phone or email to provide our services
- Informing you about changes to our products and services
- Allowing you to create an account
- Delivering goods and services to you
- Analyzing website behavior to improve the website and tailor products and services to your preferences
- Complying with legal obligations, such as tax filings
Automated Decision-Making
ProtoART uses automated systems to enhance customer experience and streamline service delivery. Specifically, ProtoART utilizes Google Analytics for website behavior analysis to personalize the content and improve service offerings. These decisions are automated and based on aggregated data, ensuring efficient and optimized services.
Retention of Personal Data
ProtoART retains your personal data only as long as necessary to achieve the purposes for which the data is collected. Below are the retention periods for specific categories of personal data:
- Personal data related to completed orders: Retained for 7 years to comply with Dutch tax laws.
- Cookies for session tracking (Google Analytics): Deleted automatically after 6 months.
Sharing Personal Data with Third Parties
ProtoART does not sell your data to third parties. We only share data when necessary to fulfill our agreement with you or to comply with legal obligations. We have data processing agreements in place with companies processing your data on our behalf to ensure equal levels of security and confidentiality. ProtoART remains responsible for these processes.
Cookies and Similar Technologies
ProtoART uses functional and analytical cookies. A cookie is a small text file stored in your browser when visiting this website. ProtoART uses Google Analytics cookies exclusively to measure website behavior, such as visitor numbers and page interactions, helping us improve the website and tailor services.
Details of the cookies used:
- Cookie: Google Analytics
- Purpose: Tracks user interactions and website behavior for analysis.
- Retention period: Deleted after 6 months.
We do not use other cookies or tracking technologies. If you wish to disable cookies, adjust your browser settings accordingly. You can also remove previously stored cookies via your browser settings.
Access, Modify, or Delete Data
You have the right to access, correct, or delete your personal data. Additionally, you may withdraw consent for data processing or object to data processing by ProtoART. You can also request data transfer to yourself or a designated third party. Submit such requests to info@protoart.net. To verify your request, include a copy of your ID with sensitive details (photo, MRZ, passport number, BSN) blacked out for privacy. We will respond within four weeks. You may also file a complaint with the Dutch Data Protection Authority via this link.
How We Secure Personal Data
ProtoART takes the protection of your data seriously. We implement the following measures to secure your personal data:
- Data encryption during transmission and storage
- Secure firewalls and regular system updates
- Regular audits to identify vulnerabilities
- Employee training on data protection and privacy best practices
If you suspect your data is not properly secured or notice signs of misuse, contact our customer service or info@protoart.net.